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Rank: Newbie
Joined: 2/27/2009
Posts: 76
Location: Paris, France
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Hello
In designer, properties, once setted a value that can be listed (by e.g. "align" property is a list - center, left, right, etc), we can not remove(delete) it anymore!
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Rank: Advanced Member
Joined: 12/13/2005
Posts: 2,856
Location: Mauritius
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Is there any reason why you are reporting bugs in a forum which is "designed to allow Altova users to exchange their experiences with each other"?
Is there any reason why you ignore the statement above which clearly says "if you want to report a bug, please contact Altova Support"
You have already made 64 postings in this forum, most of which make no sense in forum at all. Would you please leave this forum to users who really want to help each other?
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Rank: Newbie
Joined: 2/27/2009
Posts: 76
Location: Paris, France
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I posted some bugs, but I can't know if is there a bug or not.
By eg. maybe there is a way to remove the listable items, and I dont know how!!?
Some of my mosts where bugs, but most of them was the concrete questions, on witch I had any ansver, unfortunately.
How to load HTML text?
How to remove table Border?
How to Add unchangable XSLT from design?
Page number not displayed in HTML (so, how to display it)?
Adding dynamic css and images (how to add a dynamic link to CSS)?
Header/Footer and HTML
How to automatically regenerate the XSD(DTD) file?
At most of this and other questions unfortunately, I have not obtained an answer, but I hope, however to find it.
From other part, for the bugs, this is possible that a lot of declared problems can be not bugs, and have workarounds. So, if Altova people have not an answer to my problems, maybe someone from community has.
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Rank: Newbie
Joined: 2/27/2009
Posts: 76
Location: Paris, France
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From other part, I use also Microsoft forum, there is any problem if people declare bugs.
More than that, normally, this things are welcomed, because a user feedback permits to prematurely detect and resolve bugs and have a ideea on what the final user desires.
I am not forced to fill a lot of information about me, my mail, company, phone number, dog name, mother child name, etc, etc.
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Rank: Advanced Member
Joined: 12/13/2005
Posts: 2,856
Location: Mauritius
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There is a very good reason why Support Form has multiple fields: Product and Version are absolutely necessary in order to find out whether there is something known about issue, Operating system, IE version and, the most important, your sample files - this is all missing in your postings, which is the reason why nobody is usually able to answer them. And if you have ever looked at our Support Form, then you would have known that nobody is interested in your phone numbers or similar things. But in order to find out this you should have visited our Support Form at least once!
Please try to listen before writing an answer: Altova is always interested in finding out about real-use issues, and we want to do this in a professional way - by providing a professional Altova Support.
Wait! I think I now finally understand why you don't go to Altova Support - you are not professional, right? You are only playing around with our software and do not intend to use it seriously, because otherwise you would be interested in getting professional answers.
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Rank: Newbie
Joined: 2/27/2009
Posts: 76
Location: Paris, France
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vlad wrote:you would be interested in getting professional answers.
Yes, I already understood that this kind of answer from you is impossible to obtain.
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Rank: Advanced Member
Joined: 9/14/2007
Posts: 53
Location: Minnesota
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vlad wrote:Wait! I think I now finally understand why you don't go to Altova Support - you are not professional, right? You are only playing around with our software and do not intend to use it seriously, because otherwise you would be interested in getting professional answers.
I would ask as an Altova professional if you could keep it professional and not put people down. I think this last post was very rude and unprofessional. If someone has not bought the product yet, does it matter? They are trying it out. If I were trying out the product and got that response, I would look somewhere else for a product that gives better customer service.
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Rank: Advanced Member
Joined: 12/13/2005
Posts: 2,856
Location: Mauritius
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Well, I've obviously overreacted (sorry, I'm only human - no machine). But this after serhiol has consistently posted and reposted the very same questions just to make sure they popup on the very top of this list basically pushing all other user questions behind. After 76 postings I could not remain silent anymore - this is a forum for all users after all
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