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Altova User Forums » Product/Technology Discussions » Authentic » Authentic 2010 always crashes on certain element when using "show large markup"

Authentic 2010 always crashes on certain element when using "show large markup"

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mycguo

Posted: Wednesday, November 11, 2009 9:13:10 PM

Rank: Newbie

Joined: 11/11/2009
Posts: 1
Location: US

When clicking on certain elements with "show large markup", Authentic 2010 always crashes. Did anybody else have similar issues? How to prevent it from happening?

File Attachment(s):
crashs.bmp (29kb) downloaded 226 time(s).

rip

Posted: Wednesday, November 11, 2009 10:03:47 PM

Rank: Advanced Member

Joined: 7/17/2008
Posts: 185
Location: Minutiae, Triviality

hi,

with this kind of event it s better to send it to the support team then to here -- not that you are trying to hide it from the world, it's just that if it is a bug, the forum can't really help you.

Make sure you send a test case so they can recreate it

https://www.altova.com/support_center.html

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