"Michael Portner" <pisaura@f...> wrote in message news:79bn9vF1lgbuvU1@m......
>
> "Robert Aldwinckle" wrote:
>
>> If you have downloaded the install package using that
>> in a safe mode boot might be enough.
>

> I booted in safe mode, but the application still crashes with
> the same errors.


Then at least your diagnosis will be easier.  ; )


> I can't install the software again because
> in safe mode the Windows Installer Service is not available.


I wasn't sure what the packaging of the update was.
Too bad.   A really annoying thing then is that you are explicitly
prevented from starting the service in that mode!


>
> But I tried to install the application in Windows Server 2003.
> Unfortunately the error concerning msxml3r.dll during installation
> occured again, but the application is running without errors.


Sure.  All you should need to do is reboot.
The blocked module gets copied into a temporay location
then listed in  PendingFileRenameOperations, then later
renamed properly during a boot when nothing should be
interfering with that operation.


>
> That means: I can't use the software with "Windows XP SP3"
> as well as with "Vista Ultimate SP1" but with "Windows
> Server 2003".
>
> I don't understand this but I can live with this situation.


It wouldn't be that difficult to figure out what the messages really imply.


>
> Thank you all for your help!
>
> Regards,
> Michael


Good luck

Robert
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