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Cannot load license from LicenseServer Options · View
Kwolo666
Posted: Friday, November 13, 2015 12:46:21 PM
Rank: Member

Joined: 5/20/2015
Posts: 12
Location: Piła
Hello,

I have some problem with execute Raptor in new server. I have license - it is activating in licenseserver.

But if I execute below in command line:

"raptorxml xslt --input=C:\TmpReports\tmpXml --output=C:\TmpReports\foFile.xml C:\TmpReports\tmpXslt"

I get such a error:

"Error: Cannot load license from LicenseServer ('["localhost"]').
There were no available licences for this product..
There were insufficient licenses for this product. Licences for 4 cores are required or limit the product to single thread execution.
There was a problem communicating with the LicenseServer at thee address ('["localhost"]')"

Do you have some idea how to resolve this problem?
vlad
Posted: Saturday, November 14, 2015 11:28:31 AM
Rank: Advanced Member

Joined: 12/13/2005
Posts: 2,856
Location: Mauritius
You really have to contact Altova Support with this and share with them more details: your key-code, a screenshot from LicenseServer where you have assigned the license to Raptor, how many cores your machine has. I'm pretty sure they can resolve it quickly for you, but in this forum nobody can help just by reading error messages.
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