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Rank: Newbie
Joined: 4/15/2014
Posts: 5
Location: Chicago, IL
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We have a FlowForce job which called a shell command that stopped functioning almost 20 hours ago, but FlowForce still shows the job executing. We had another job do this a while back and could not find a way to gracefully stop it.
Stopping/restarting FlowForce services caused the files it was using to then error out in FlowForce with an error that the files were in use by another process. No other processes were hitting the files and there we no locks on the shares from a Windows OS point of view.
We literally could not get FlowForce to resume processing on these files until we did an after-hours reboot of the server.
I cannot find anything in the documentation about STOPPING an executing job. Does anyone know of a way to stop a FlowForce job.
Thanks in advance.
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Rank: Newbie
Joined: 5/16/2014
Posts: 1
Location: Chicago, IL
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Have you had any luck with this? We see the same thing. Sometimes its running an MFD file. Other times its a native FTP call from FlowForce itself.
suska wrote:We have a FlowForce job which called a shell command that stopped functioning almost 20 hours ago, but FlowForce still shows the job executing. We had another job do this a while back and could not find a way to gracefully stop it.
Stopping/restarting FlowForce services caused the files it was using to then error out in FlowForce with an error that the files were in use by another process. No other processes were hitting the files and there we no locks on the shares from a Windows OS point of view.
We literally could not get FlowForce to resume processing on these files until we did an after-hours reboot of the server.
I cannot find anything in the documentation about STOPPING an executing job. Does anyone know of a way to stop a FlowForce job.
Thanks in advance.
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Rank: Member
Joined: 12/11/2013
Posts: 18
Location: everywhere
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Hi,
it appears as if though you are both from the same company reporting the same problem. A support technician will be contacting you shortly with something that we would like you to try.
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Rank: Newbie
Joined: 11/3/2013
Posts: 8
Location: home
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underpar wrote:Hi,
it appears as if though you are both from the same company reporting the same problem. A support technician will be contacting you shortly with something that we would like you to try.
Hi,
I have similar case with forever running FlowForce job (also called a shell command).
Did you find any solution for this ?
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Rank: Member
Joined: 3/25/2015
Posts: 19
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In FlowForce 2015, you can stop a running job from the Web admin interface.
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